Wednesday 31 March 2010

Raising the Bar on Service Excellence Free

Raising the Bar on Service Excellence
Author: Kristin Baird
Edition:
Binding: Kindle Edition
ISBN: B004QZ9XP8
Category: Medical



Raising the Bar on Service Excellence


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Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference


A "textbook with passion", Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, CEO of Studer Group, draws on his personal e

Patients Come Second: Leading Change by Changing the Way You Lead


Americans enjoy the finest healthcare delivery system in the world, but most people will tell you that we still have a long way to go. Far too frequently, patients leave the doctor's office or hospital feeling confused, angry, or neglected. Healthc

Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality Care


"This book is a tour de force, and no one but John Nance could have written it. He, alone, masters in one mind the fields of aviation, health care safety, medical malpractice law, organizational sociology, media communication, and, as if that were no

Microsoft Word for Healthcare Documentation

Microsoft Word for Healthcare Documentation
Author: Laura Bryan CMT BS
Edition: Fourth
Binding: Paperback
ISBN: 0781797144
Category: Medical



Microsoft Word for Healthcare Documentation: A Guide for Transcriptionists, Editors, and Health Information Professionals (Point (Lippincott Williams & Wilkins))


Microsoft Word for Healthcare Documentation: A Guide for Transcriptionists, Editors, and Health Information Professionals, Fourth Edition has been updated to include Word 2003 and 2007 and the fundamental features of Windows XP and Windows Vista, along with more time-saving shortcuts to help transcriptionists, editors, and health information specialists maximize their use of Microsoft Word and increase productivity and profit. Download Microsoft Word for Healthcare Documentation medical books for free.
This is among the only books written specifically for medical transcriptionists and other health information professionals by a medical transcriptionist. Geared to both students and professionals, the text includes a full suite of ancillaries including a quiz bank, document formatting exercises, sample templates, vide Get Microsoft Word for Healthcare Documentation our bestseller medical books.

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Geared to both students and professionals, the text includes a full suite of ancillaries including a quiz bank, document formatting exercises, sample templates, vide

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The Book of Style for Medical Transcription, 3rd Edition


Long known as "the gold standard" for medical transcriptionists, The AAMT Book of Style for Medical Transcription addresses points of grammar, punctuation, style, usage, editing, and much more. This new, improved Second Edition includes a comp

Understanding Pharmacology for Health Professionals (4th Edition)


The purpose of this book is to provide a framework of knowledge to help readers recognize drug categories and generic and trade name drugs, understand therapeutic drug actions and the rationale for using drugs to treat disease, understand why side ef

The Language of Medicine, Ninth Edition


The market-leader in medical terminology, Chabner's popular, proven The Language of Medicine brings medical language to life and helps you develop the understanding to communicate fluently in the healthcare setting. Terms and complex medical processe

The AAMT RMT Review Guide


Introducing the first available review guide that follows the outline of the new Registered Medical Transcription (RMT) Certification Exam administered by the American Association for Medical Transcription. The RMT credential is a Level 1 certificati

Saving Keystrokes


Saving Keystrokes will help medical transcriptionists maximize their speed, productivity, and profits by effective use of software programs called abbreviation expanders, speedtyping software, and word completion software. Written by a medical

Bipolar Disorder

Bipolar Disorder
Author: National Institute of Mental Health
Edition:
Binding: Kindle Edition
ISBN: B0066PIQRW
Category: Medical



Bipolar Disorder (Easy to Read)


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Tuesday 30 March 2010

The New Politics of Old Age Policy Free

The New Politics of Old Age Policy
Author:
Edition:
Binding: Hardcover
ISBN: 0801880742
Category: Medical



The New Politics of Old Age Policy


As the aging population of the United States continues to increase, age-related policies have come under intense scrutiny and have sparked heated debates. Download The New Politics of Old Age Policy medical books for free.
Demographic, economic, and political trends have transformed the understanding of older people's role in America's public policy. The New Politics of Old Age Policy offers a variety of perspectives on these policy issues -- particularly the relative merits of using chronological age to determine eligibility for government programs.The chapters address theoretical approaches to age-based policy; population dynamics and how growing diversity within the older population may affect these policies; issues surrounding major age-based programs such as Social Security and Medicare; and the national, Get The New Politics of Old Age Policy our bestseller medical books.

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Demographic, economic, and political trends have transformed the understanding of older people's role in America's public policy The chapters address theoretical approaches to age-based policy; population dynamics and how growing diversity within the older population may affect these policies; issues surrounding major age-based programs such as Social Security and Medicare; and the national,

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Raising the Bar on Service Excellence

Raising the Bar on Service Excellence
Author: Kristin Baird
Edition: 1
Binding: Paperback
ISBN: 0975473344
Category: Medical



Raising the Bar on Service Excellence: The Health Care Leader's Guide to Putting Passion into Practice


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Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence


Research confirms that it is six times more costly to attract a new customer than it is to retain an existing one.Creating a culture of service excellence requires planning, preparation, and persistence. Customer Service in Health Care is des

Love Your Patients! Improving Patient Satisfaction with Essential Behaviors That Enrich the Lives of Patients and Professionals


Love Your Patients! is a guide to the words and actions that healthcare workers can offer to enhance any patient's healthcare experience. Written by a psychologist-turned-Emergency Room physician, the advice is gentle and uncomplicated, yet vibrantly

The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Performance Success


Pay For Performance is Here. Is Your Hospital Ready To Compete in a Market That Keeps Getting Tougher and Tougher?Hospitals have always felt pressure to provide excellent clinical care. And now that the Patient Protection and Affordable Care A

101 Answers to Questions Leaders Ask


In 101 Answers to Questions Leaders Ask, Quint Studer offers practical, prescriptive solutions to some of the many questions he's received from health care leaders around the country since the debut of Ask Quint on the Studer Group web

Eat THAT Cookie!: Make Workplace Positivity Pay Off...For Individuals, Teams, and Organizations


American Journal of Nursing 2010 Book of the Year Award Winner!Make Workplace Positivity Pay Off ... For Individuals, Teams and OrganizationsIs it possible to create a positive workforce in negative times?Yes, it is, says speaker, strategist and cons

Medicare Free

Medicare
Author: Canadian Centre for Policy Alternatives
Edition: 1
Binding: Paperback
ISBN: 1552770001
Category: Medical



Medicare: Facts, Myths, Problems & Promise


Most health care professionals are committed to the principles of medicare, and so are most other Canadians. Download Medicare medical books for free.
Yet everyone recognizes that the health care system has serious problems, and often does not provide the level of care the public expects. Getting a realistic picture of what is good and bad about the system, and how it can be fixed while staying true to the fundamental principles of publicly-funded health care is the focus of this book. Editors Bruce Campbell and Greg Marchildon have gathered 34 contributors who offer a wide-ranging, authoritative portrait of medicare in Canada today. Experts from Canada and around the world provide unbiased data on costs, quality of care, wait times, and the overall health of the population. There are Get Medicare our bestseller medical books.

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Yet everyone recognizes that the health care system has serious problems, and often does not provide the level of care the public expects. Getting a realistic picture of what is good and bad about the system, and how it can be fixed while staying true to the fundamental principles of publicly-funded health care is the focus of this book. Editors Bruce Campbell and Greg Marchildon have gathered 34 contributors who offer a wide-ranging, authoritative portrait of medicare in Canada today. Experts from Canada and around the world provide unbiased data on costs, quality of care, wait times, and the overall health of the population et everyone recognizes that the health care system has serious problems, and often does not provide the level of care the public expects. Getting a realistic picture of what is good and bad about the system, and how it can be fixed while staying true to the fundamental principles of publicly-funded health care is the focus of this book. Editors Bruce Campbell and Greg Marchildon have gathered 34 contributors who offer a wide-ranging, authoritative portrait of medicare in Canada today. Experts from Canada and around the world provide unbiased data on costs, quality of care, wait times, and the overall health of the population. There are

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Medical Fees in the United States 2000 Free

Medical Fees in the United States 2000
Author:
Edition: 1st
Binding: Paperback
ISBN: 1570661677
Category: Medical



Medical Fees in the United States 2000 : Nationwide Charges for Medicine, Surgery, Laboratory, Radiology and Allied Health Services (1st ed - #20035)


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Burn Unit Free

Burn Unit
Author: Barbara Ravage
Edition: 1
Binding: Hardcover
ISBN: 0306813467
Category: Medical



Burn Unit: Saving Lives After The Flames


As a scourge, fire knows no equal. Download Burn Unit medical books for free.
Medical science may have conquered polio and may one day cure cancer, but fire and the injury it brings will always be with us. Indeed, heat inflicts a wound that ignites a terrible conflict within the body, transforming it into a raging machine intent on consuming itself. The specialized care burn patients require begins at the ER door and continues for weeks, months, and even years; burn treatment as it is practiced today gives new meaning to the term intensive care.Though each of us is just a spark away from being a burn victim, the public knows little and understands less about the world that patients inhabit. Pulling the curtains back on this private and sterile environment, Burn Unit is a rive Get Burn Unit our bestseller medical books.

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Medical science may have conquered polio and may one day cure cancer, but fire and the injury it brings will always be with us. Indeed, heat inflicts a wound that ignites a terrible conflict within the body, transforming it into a raging machine intent on consuming itself. The specialized care burn patients require begins at the ER door and continues for weeks, months, and even years; burn treatment as it is practiced today gives new meaning to the term intensive care.Though each of us is just a spark away from being a burn victim, the public knows little and understands less about the world that patients inhabit edical science may have conquered polio and may one day cure cancer, but fire and the injury it brings will always be with us. Indeed, heat inflicts a wound that ignites a terrible conflict within the body, transforming it into a raging machine intent on consuming itself. The specialized care burn patients require begins at the ER door and continues for weeks, months, and even years; burn treatment as it is practiced today gives new meaning to the term intensive care.Though each of us is just a spark away from being a burn victim, the public knows little and understands less about the world that patients inhabit. Pulling the curtains back on this private and sterile environment, Burn Unit is a rive

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Severe Burns: A Family Guide to Medical and Emotional Recovery (A Johns Hopkins Press Health Book)


The care of severe burn victims over 100,000 people are hospitalized each year has improved dramatically over the past fifty years. But a serious burn remains a painful, frightening, and traumatic experience. The psychological stress of injury may be

Rising from the Flames: The Experience of the Severely Burned


Although medical advances have remarkably increased the survival rate of the severely burned, such patients still encounter physical and psychological pain and disability, disfigurement, and social rejection.

Rising from the Flames

Alcohol's Effects on the Adolescent Brain

Alcohol's Effects on the Adolescent Brain
Author: H. Scott Swartzwelder
Edition:
Binding: Kindle Edition
ISBN: B008F4F0QC
Category: Medical



Alcohol's Effects on the Adolescent Brain: What Can Be Learned From Animal Models


Because of legal and ethical constraints on alcohol research in human adolescents, many studies of alcohol's effects on the developing brain have been conducted in animal models, primarily rats and mice. Download Alcohol's Effects on the Adolescent Brain medical books for free.
The adolescent brain may be uniquely sensitive to alcohol's effects because major changes in brain structure and function occur during this developmental period. For example, adolescent animals are more sensitive than adults to the effects on memory and learning that result from alcohol's actions on the hippocampus. Conversely, adolescent animals appear to be less sensitive than adults to alcoholrelated motor impairment, alcoholinduced sedation, and the development of seizures during withdrawal. Alcohol exposure during adolescence can Get Alcohol's Effects on the Adolescent Brain our bestseller medical books.

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Alcohol exposure during adolescence can

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Monday 29 March 2010

The Invisible Threat Free

The Invisible Threat
Author: Dr. Howard W. Fisher
Edition:
Binding: Kindle Edition
ISBN: B0036RTYDI
Category: Medical



The Invisible Threat: The Risks Associated With EMFs & Effective Interventions


Newly revised for 2010, the The Invisible Threat: The Risks Associated With EMFs & Effective Interventions, exposes the risks we face from Electromagnetic Fields (EMFs). Download The Invisible Threat medical books for free.
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Everyone is affected by electromagnetic radiation and radio frequency radiation from all appliances, cell phones, cordless phones, computers, radio waves, and television waves, just to name a few. These are invisible threats to our health. Prolonged exposure to EMFs has been shown to cause physiological change in human tissues and according to some prominent researchers is linked to cancer. Dr. Howard W. Fisher has conducted a thorough review of the literature pertaining to electromagnetic fields and brings to light the findings of the researchers as they relate to Get The Invisible Threat our bestseller medical books.

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Everyone is affected by electromagnetic radiation and radio frequency radiation from all appliances, cell phones, cordless phones, computers, radio waves, and television waves, just to name a few. These are invisible threats to our health. Prolonged exposure to EMFs has been shown to cause physiological change in human tissues and according to some prominent researchers is linked to cancer. Dr Fisher has conducted a thorough review of the literature pertaining to electromagnetic fields and brings to light the findings of the researchers as they relate to

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Earthing:The Most Important Health Discovery Ever?


The solution for chronic inflammation, regarded as the cause of most common modern diseases, has been identified! And it is not blueberries. It is something right beneath our feet-the Earth itself!

Throughout most of evolution humans walke

Zapped: Why Your Cell Phone Shouldn't Be Your Alarm Clock and 1,268 Ways to Outsmart the Hazards of Electronic Pollution


A groundbreaking exposA of the hidden truths of electropollution, Zapped is the first comprehensive, step-by-step guide to counteracting the invisible hazards of everyday electromagnetic exposure. Award-winning author, nutritionist, and