Author: Wendy Leebov
Edition:
Binding: Paperback
ISBN: 0595282776
Category: Medical
Edition:
Binding: Paperback
ISBN: 0595282776
Category: Medical
Assertiveness Skills for Professionals in Health Care
Download Assertiveness Skills for Professionals in Health Care medical books for free.
Get Assertiveness Skills for Professionals in Health Care our bestseller medical books.
Assertiveness Skills for Professionals in Health Care Free
Related Books: "Assertiveness Skills for Professionals in Health Care"
Customer Service for Professionals in Health Care
This short book helps healthcare employees to develop a strong customer orientation toward patients, physicians, coworkers and other customers. It identifies key behaviors that reflect a customer orientation in typical healthcare interactions and als
Resolving Complaints for Professionals in Health Care
Service recovery and hospital complaint-handling are not a favorite subject among healthcare employees. Yet, if we learn to reframe complaints, we can embrace them as a second chance to make things right for the people we serve. And the fact is, ever
Telephone Skills for Professionals in Health Care
When employees are on the phone, your organization's reputation is on the line! Telephone Skills is a nuts and bolts guide to exemplifying great customer service in phone conversations. After making a convincing case for the importance of great cus
Exploring Medical Language: A Student-Directed Approach, 8e
Master the medical terminology you'll need for success with this easy-to-use, objective-based approach! Focused on medical terminology and vocabulary, Exploring Medical Language: A Student-Directed Approach, 8th Edition helps you understand co
Introduction to Computers for Healthcare Professionals, Fifth Edition
An introductory computer literacy text for nurses and other healthcare students, Introduction to Computers for Healthcare Professionals explains hardware, popular software programs, operating systems, and computer assisted communication. The Fifth Ed
No comments:
Post a Comment