Reinventing the Patient Experience Free

Author: Jon B. Christianson
Edition: 1
Binding: Paperback
ISBN: 1567932789
Category: Medical

Reinventing the Patient Experience: Strategies for Hospital Leaders

Are you proud of the patient experience your hospital provides? Are you confident that your hospital is the provider of choice in your community? Does your hospital provide the experience you would want for your family members or friends if they were hospitalized? The emerging age of consumerism in healthcare is forcing hospitals to reexamine their traditional practices and provide greater sensitivity and responsiveness to patient preferences. Download Reinventing the Patient Experience medical books for free.
Conventional customer service training is no longer enough. Reinventing the Patient Experience provides the advice and inspiration you need to make significant changes in the way your patients experience care in your hospital. The book draws lessons from the experiences of hospitals considered innovators Get Reinventing the Patient Experience our bestseller medical books.

Reinventing the Patient Experience Free

Conventional customer service training is no longer enough The book draws lessons from the experiences of hospitals considered innovators

Related Books: "Reinventing the Patient Experience"

Love Your Patients! Improving Patient Satisfaction with Essential Behaviors That Enrich the Lives of Patients and Professionals

Love Your Patients! is a guide to the words and actions that healthcare workers can offer to enhance any patient's healthcare experience. Written by a psychologist-turned-Emergency Room physician, the advice is gentle and uncomplicated, yet vibrantly